Pittsburgh skyline and rivers illuminated at night

Pittsburgh-based. Built for small businesses.

Missed a call while you’re working?
We text them back in seconds.

Keep helping the customer in front of you. Our system automatically texts missed callers, keeps their inquiries in one place, and gives them a simple way to book an appointment.

You handle the work. We help you catch the next opportunity.

Photo: Dllu / Wikimedia Commons · CC BY-SA 4.0 · Cropped for display

From first inquiry to repeat businessConnected steps
01Attract

Make it easy to find, understand, and contact you.

02Respond

Reply to inquiries and follow up when you cannot get to the phone.

03Follow through

Keep appointments, customer conversations, and next steps on track.

04Retain

Strengthen reviews, relationships, and repeat business.

One business. One clearer system.

AI business supportCustomer experienceWorkflow automationSustainable growth

You cannot serve customers and chase every inquiry at the same time.

A missed call, an unanswered message, or a forgotten follow-up can mean a lost opportunity. We help you put a dependable response process in place.

01

Missed calls and messages

When you are on a job or helping a customer, a new caller may move on before you have time to reply.

02

Follow-up that gets forgotten

Inquiries and next steps get buried in inboxes, phone notes, and the rush of a busy day.

03

Too much work after work

Appointment reminders, review requests, and routine messages take time away from your evening and family.

Never lose another job just because you were busy working.

You’re on a ladder, under a sink, or finishing up with a customer. The phone rings and you can’t grab it. Most callers won’t leave a voicemail. They just call the next contractor. Our system texts them back in seconds, so they know you got their call and the job stays yours.

Here’s what we set up for you

  • Missed-call text-back. Every caller you miss gets a friendly text from your business right away.
  • Estimate request form. Customers can send you their job details anytime, day or night.
  • Booking link. Customers can pick a time for an estimate without the phone tag.
  • Lead tracker on your phone. See every caller in one place, from new to booked to won.
  • New-lead alerts. Get a heads-up the moment someone reaches out.
  • Done for you. We build it, test it, and walk you through it in one short session. No tech skills needed.

Every month, we’ve got your back

  • A monthly check to make sure everything’s running smoothly.
  • Small tweaks and updates when your business changes.
  • Personal support from a local Pittsburgh business that answers when you call.

More help, available separately.

The Missed-Call System described above is the core offer. The services listed here are optional, are not included in that system, and are scoped and priced separately before work begins.

01

AI receptionists & chat assistants

An optional AI receptionist can answer routine calls or website chats, collect inquiry details, help with booking, and hand conversations to your team when personal attention is needed. It is a separate service, not part of the Missed-Call System.

AI phone reception · Website chat · Inquiry details · Human handoff
02

Websites & expanded lead capture

The Missed-Call System includes an estimate request form. A branded website or landing page with additional forms and service information is a separate project, scoped and priced for your needs.

Custom websites · Landing pages · Additional inquiry forms
03

Expanded CRM & customer management

A lead tracker for the calls and inquiries you receive is included in the Missed-Call System. A more detailed pipeline, shared inbox, custom fields, or team tasks can be added separately.

Detailed pipelines · Shared inbox · Custom fields · Tasks
04

Advanced booking & appointments

A booking link for estimate appointments is included. Additional calendars, more involved scheduling rules, and appointment confirmations or reminders can be set up separately.

Multiple calendars · Scheduling rules · Confirmations · Reminders
05

Advanced follow-up & review requests

The Missed-Call System includes an immediate text to missed callers and new-lead alerts. Additional email or text campaigns, nurture workflows, and review requests are separate services.

Email and text campaigns · Nurture workflows · Review requests
+

Other practical support

Invoicing and payment setup, Google Business Profile support, and scheduled content are also available as separate services. We agree on the scope and price before work begins.

Payments · Business profiles · Social publishing

Understand the business.
Improve what matters.

We start with how your business and customer experience work today. Then we identify the right place to begin and build only what makes the process clearer, easier, and more dependable.

Step 01

Listen

Understand your priorities, pressure points, customers, and current way of working.

Step 02

Design

Map a practical system around the business problem—not around a list of software features.

Step 03

Build

Connect the communication, customer records, AI agents, and workflows your solution requires.

Step 04

Improve

Refine the system around real use, changing needs, and the next worthwhile opportunity.

Built for businesses where every customer opportunity matters.

We help independent business owners across Southwestern Pennsylvania and nearby communities in West Virginia and Ohio stay organized, respond to customers, and keep business moving.

Independent business ownersHome services & tradesProfessional & appointment-based practicesLocal retail & customer-facing businesses

Practical recommendations. Clear explanations. No technology for technology's sake.

01Business before softwareStart with the real operational or customer-experience problem.

02Clarity before complexityBuild systems the business can understand and actually use.

03Progress without overwhelmBegin where the need is greatest and expand only when it adds value.

Practical setup.
Personal support.

We take time to understand how you handle customers today, where work gets delayed, and what would make the biggest difference. Then we configure the agreed tools, test the process, and walk you through using it.

Personal support helps you use your agreed tools. If you want us to manage campaigns, make custom changes, or operate parts of the system for you, we define and price that work separately.

Based in Pittsburgh · Serving Southwestern Pennsylvania, including Greensburg, and nearby communities in West Virginia and Ohio.Practical · Clear · Dependable
Rick Davis, founder of Davis Integrity Business Solutions
Rick Davis · Founder

Rick Davis

Founder · Davis Integrity Business Solutions

Rick Davis founded Davis Integrity Business Solutions to help local businesses strengthen the systems behind customer response, follow-up, and day-to-day operations. The company focuses on practical improvements that help owners serve customers and manage new opportunities with greater consistency.

Rick brings experience in customer service, insurance, finance, and operations to each engagement. His approach starts with understanding how a business works today, identifying useful improvements, and recommending solutions that fit the people who will use them.

That practical approach guides Davis Integrity: clear recommendations, dependable support, and business solutions without unnecessary complexity.

Know what to expect before we talk.

What does the Missed-Call System include?+

We set up missed-call text-back, an estimate request form, a booking link for estimates, a lead tracker on your phone, and new-lead alerts. We build and test it, then walk you through using it. Monthly support includes a system check, small updates, and personal support.

Does the Missed-Call System bring in new leads?+

No. It is built to catch and track the calls and inquiries you already receive. Advertising and purchased leads are not included.

Are websites, AI receptionists, or other services included?+

No. The core offer does not include a full website, AI receptionist, expanded CRM tools, advanced booking workflows, follow-up campaigns, review requests, social media work, or answering services. These can be discussed as separate services and are scoped and priced separately before work begins.

Can an AI receptionist hand a conversation to a person?+

An AI receptionist is a separate service, not part of the Missed-Call System. If you choose that service, we can configure when it answers routine questions and when it directs a conversation to you or your team.

What kinds of businesses do you help?+

The Missed-Call System is designed for independent businesses that receive calls while the owner or team is busy, especially local service businesses and trades. Davis Integrity also offers separately scoped services for shops and professional practices.

What does the $199 monthly price cover, and how is usage billed?+

The Missed-Call System costs $399 for setup and $199 per month. Monthly support includes a system check, small updates when your business changes, and personal support. Phone and text usage is billed at actual cost; we review the numbers with you before you start.

What is included in support?+

Each month includes a system check, small tweaks and updates when your business changes, and personal support from Davis Integrity. Larger changes or additional services are discussed and priced before work begins.

Do I need to replace my existing software?+

Not necessarily. We first look at what you already use and where the process is breaking down. The right solution may improve or connect existing tools rather than replace everything.

What does the initial consultation include?+

A brief conversation about your current process, the main pressure point, and the opportunities that appear most valuable. We then outline practical next steps in plain language.

Is there any obligation after the initial consultation?+

No. The initial consultation helps us understand your business and identify possible next steps. You decide whether additional support makes sense for your business.

Let’s talk about your business

What would make your business easier to manage?

Missing calls, losing track of inquiries, or spending evenings catching up on follow-up? Tell us where you need help. We’ll discuss a practical starting point that fits your business and budget.

Davis Integrity Business Solutions LLC · Serving Southwestern Pennsylvania, including Greensburg,
and nearby communities in West Virginia and Ohio.

Interested in text updates? Review SMS consent and message details below.

Prefer to write? Send an inquiry

How can we help?

Tell us a little about your business and what you need. Davis Integrity Business Solutions will follow up with you.

Text-message consent is optional. You can send your inquiry without signing up for texts.

Having trouble with the form? Open it in a separate tab or email Davis Integrity.

Privacy PolicyTerms & Conditions

Stay connected, on your terms.

Davis Integrity Business Solutions LLC offers text messages to prospects and clients who opt in: responses to inquiries, consultation and appointment updates, and service-related follow-up. Promotional messages about our services require separate marketing consent.

By providing your phone number and expressly opting in to promotional texts, you consent to receive promotional text messages from Davis Integrity Business Solutions LLC. Message frequency varies. Message & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.

Providing a phone number alone does not enroll you in promotional messages.

Use the inquiry form above to choose whether you would like to receive texts. You can also reach us by phone or email without signing up for texts.

Read our Privacy Policy and Terms & Conditions. For assistance, call 412-816-9892 or email info@DavisIntegrity.com.